Director of Risk Management and Insurance
Joe joined the Office of Risk Management and Insurance in 2017 as a Risk Management Analyst. He now serves as the Director of Risk Management and Insurance, which involves managing the University's insurance portfolio and administering University programs such as workers compensation, minors on campus, driver safety training, and drones/UAS. Prior to picking up his Charlotte 49er pickaxe, Joe worked as an Underwriter and Product Research and Market Analyst for United Educators, a major insurance carrier for over 1,600 private schools, colleges, and universities throughout the United States.
Joe lives in Charlotte with his wife, Joanna, and two children, Luca and Julia. He enjoys woodworking and hiking on weekends, along with planting a massive vegetable garden each spring.
WORKERS' COMPENSATION MANAGER
Heather joined UNC Charlotte in May of 2012. Before joining the Office of Risk Management and Insurance in April of 2022 she served as the Insurance Specialist for the Charlotte 49ers. Her primary responsibility was processing all medical insurance documentation and medical billing for student athletes. Her detailed knowledge of the student health insurance plan, third party athletic insurance, and departmental and campus policies and procedures in relation to medical, dental, vision, and psychological health needs, were crucial to her success.
Heather is here to help manage the placement and renewal of multiple University insurance policies. She is also available to manage the insurance claims process from initial fact gathering to payment and resolution. Her other responsibilities include program management for the University’s Minors on Campus program and providing administrative support for the University’s Workers’ Compensation program.